Delivery & Returns (Future Cigarettes)
Future Cigarettes Delivery
Orders in the UK are normally dispatched via the Royal Mail First Class Service. Packages sent in this way typically arrive with you in 1-3 days.
UK Delivery: £3.95
*All orders are insured in transit.
European Delivery (Delivery outside of the UK):
We deliver throughout the Europe (European Union) from our UK warehouse. For overseas deliveries we use the Royal Mail International Signed for service.
Orders typically take between 5 and 9 days to be delivered.
European Delivery: £7.95
*Orders dispatched overseas are done so at the risk of the customer and are unfortunately not insured in transit.
Future Cigarettes Returns
In the unlikely event that you need to return your order, you can do so without any questions asked in the first 14 days of purchase as long as the product is in unused, as new condition.
Your product is under warranty for one 1 year from date of purchase. If your product becomes faulty please send us an email here stating ‘Warranty Returns’ in the subject header and detailing the nature of the fault. We will then send you a returns address and instructions. Once your order is returned the fault will be checked, if the fault is determined to be due to customer damage the product will not be replaced.
*Customers are liable for the cost of return carriage costs.